Increasing Taxpayers' Use of Self-service Channels

http://dx.doi.org/10.1787/9789264223288-en

Building on prior work that resulted in the practical guide Managing Service Demand, this report explores the strategies revenue bodies can use to improve take-up of self-service channels in the context of a proposed future service experience for individuals, businesses and tax intermediaries.



This site is powered by Keepeek 360, Logiciel de gestion Photos Professionnel for business.

Linking

Link to this publication:
Link to this publication with cover:
Link to this page:

Embedding

800
x
600
550
x
700
AUTO
SIZE
Custom:
Width:
Height: