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Privacy policy

This Privacy Policy outlines how Keepeek manages your privacy, including how we contact you and our use of cookies; it is part of our Terms and Conditions of Use. Keepeek knows that as visitors to our website (“the Website”) or users of a trial version of Keepeek (“Keepeek Trial Version”), you are concerned about how your personal or organizational information is collected, used, disclosed, transferred, stored and shared. Keepeek’s main objective is to protect your information and your privacy. This policy may be occasionally updated. We will process information in accordance with the Privacy Policy in effect at the time we collect the information.
Please read this Privacy Policy. If you have any questions about this Privacy Policy or how we process the information you provide to us, please contact us by email at: dpo@keepeek.com, or send a letter addressed to KEEPEEK, For the attention of the DPO, 2 rue de la Roquette, Passage du Cheval Blanc, 75011 Paris.

1/ Identity of the data controller

The party responsible for the processing of User Data is KEEPEEK, simplified joint-stock company with a capital of €75,908, registered at the PARIS RCS under the number 505 319 889, and whose head office is located at 2, rue de la Roquette, passage du Cheval Blanc 75011 Paris.

Data is stored mainly on servers provided by the host of the Application identified in the Legal Notice.

2 / Acceptance of the Terms and Conditions

By visiting or using the Website or the Services in any way, you acknowledge that you accept the practices and policies outlined in this Privacy Policy, and that you consent to our collecting, use and sharing your information in the following ways. Your use of the Keepeek Website or Trial Version, means that you fully accept the Privacy Policy. If you do not accept the Privacy Policy, you must immediately stop using the Keepeek Website or Trial Version.

3 / What we collect and how we use it

3.1 Websites
When visiting the Website, you will not be asked to provide personal information. However, when you sign up to receive information from us or to receive a Keepeek Trial Version, we ask you to provide some personal information, and we also collect certain browsing information, in accordance with our Cookie Policy.

3.2 Personal information

“Personal information” means any information that you choose to submit to us that personally identifies you. This includes, for example, your name, email address, company name, address, telephone number and other information about you or your company. It may also include information about what is publicly accessible or information about you that can be accessed online by sites such as Facebook, LinkedIn, Twitter and Google.
In addition to the other uses mentioned in this Privacy Policy, we may also use your personal information to:
⦁ Improve your browsing experience by personalizing the Website
⦁ Send you information that we think you may be interested in via email or other means
⦁ Link the analytical information we store to the personal information you submit to us
⦁ Contact you for marketing purposes in relation to your business which we believe may be of interest to you.

3.3 Browsing information
This is information about your computer, device and visits to the Website, including your IP address, geographic location, browser type, referral source, length of visit and the pages viewed. As such, the Browsing information may include Personal information.
We use the Browsing information to manage and improve the Website, and may also use it to provide you with personalized information about Keepeek.

3.4 Service providers
The Website includes certain services provided by third parties. This means that we may need to share some of your information with them in order to keep these services running, including the removal of redundant information from lists of prospects, analytical data, providing marketing and customer service assistance. As such, the general terms and conditions of these third parties may also be applicable, in particular: Google Analytics and Active Campaign. You will find more detailed information below in our Cookie Policy.

3.5 Customer testimonials
We may publish customer testimonials on the Website which may contain certain Personal Information. Keepeek obtains the consent of each client and data subject before posting their name and testimony.

3.6 External websites
The Website may contain links to other sites managed by third parties. Keepeek does not control or assume any responsibility for the content or practices of these other websites. The provision of these links does not signify our endorsement of these other websites or their content, their owners or practices. This Privacy Policy does not apply to those other websites which are governed by other conditions and policies.

3.7 Trials
To request a Keepeek Trial Version, you must provide your name and email address on the Website. All personal information about you that is submitted or collected during your use of a Keepeek Trial Version will be subject to this Privacy Policy.

3.8 Information about minors
The Website is not intended for or directed to children under the age of 18 (“Minors”) and we do not knowingly collect any information about Minors. If you believe that we have collected information about Minors, please contact us at privacy@Keepeek.com so that we can delete the information.

4/ Retention and security of personal information

4.1 Retention of personal information
We keep all Personal information that you provide to us as long as we consider it appropriate or necessary, after which we delete that information securely. We also delete Personal information from our servers at your request, as detailed in Keepeek’s Deactivation and Anti-Spam Policy below.

4.2 Security of personal information
We use a variety of security technologies and processes to protect your personal information from unauthorized access, use or disclosure. Our servers are hosted in secure and controlled environments that are protected against unauthorized access. Sensitive personal information (such as your names and geographic location) is encrypted during collection by the Website or during its transmission to third party sites.

4.3 Transfer of personal information
Keepeek hosts personal data within the European Union. Keepeek complies with European Union law and takes measures to ensure a high level of data and privacy protection to protect your personal information.

4.4 Disclosure of your personal information
If we are required to do so by law or if we reasonably believe that the use or disclosure of your personal information is necessary, whether to protect our rights or comply with the law, a court order, or a legal proceeding, we reserve the right to resort to the disclosure of your personal information.
We may also disclose information about you if we determine that such disclosure is reasonably necessary to apply our general terms and conditions or to protect our operations or users. In addition, in the event of a reorganization, merger or sale, we may transfer to the third party concerned any and all personal information that we collect.

5 / Deactivation and anti-spam policy

5.1 Review, modification and withdrawal of personal information
If you provide us with your personal information, you have the following rights:
⦁ To review the personal information you have provided to us;
⦁ To request the correction of errors, the change of outdated information or omissions in the personal information that you have provided to us;
⦁ To request that your personal information not be used to contact you;
⦁ To request that your personal information be removed from our canvasing lists;
⦁ To request that your personal information be deleted from our records; or
⦁ To deactivate Keepeek canvassing.

To exercise one of these rights, please contact us by email at: dpo@keepeek.com, or by sending a letter addressed to KEEPEEK, For the attention of the DPO, 2 rue de la Roquette, Passage du Cheval Blanc, 75011 Paris.

We will immediately act to modify or delete your personal information and will inform you accordingly.

5.2 Unsubscribe from our Communications
You can unsubscribe from our marketing communications by clicking on the “unsubscribe” link located at the bottom of our emails, or by contacting us by email at: dpo@keepeek.com, or by sending a letter addressed to KEEPEEK, For the attention of the DPO, 2 rue de la Roquette, Passage du Cheval Blanc, 75011 Paris.
Please note that our customers cannot opt out of receiving transactional emails linked to their account with us.

6 / Cookie Policy

Keepeek uses cookies to ensure that you have the best experience when using the Website and to track visitor statistics.

6.1 What are cookies?
A cookie is a small text file that a website stores on your computer or mobile device when you visit the site. It allows the site to remember your actions and preferences (such as login, language, font and other display preferences) for a certain period of time so you don’t have to keep re-entering them whenever you come back to the site or navigate from one page to another, and helps Keepeek to improve the functionality and efficiency of the site.

6.2 How do we use cookies?


Cookie notification
We use this cookie to remind us whether or not you have closed the cookie notification bar.
⦁ Persistent cookie: cookie_notice_accepted
⦁ Time of persistence: 1 month

We use these cookies to identify your Web session on the Website
⦁ Session cookie: visit
⦁ Persistent Cookie: visitor
⦁ Time of persistence: 10 years


Google analytics
With Google Analytics, we can measure how the site is used and how our visitors found us. We use this data to improve your browsing experience on our site.
⦁ Persistent cookies: _ga, _gid, _gat_gtag_UA_4741595_2
⦁ Time of persistence: 2 years
⦁ Google Analytics privacy policy: ⦁ https://support.google.com/analytics/answer/2838718?hl=en

Active Campaign
With Active Campaign, we measure how you use our website. This information is then used to help us present and send you the information most suited to your needs.
⦁ Session cookies: _session_id
⦁ Link to Active Campaign's privacy policy: Privacy Policy - ActiveCampaign

Enabling these cookies is not necessary for the site to work, but they will allow you to have a better browsing experience. You can delete or block these cookies, but some features of this site may no longer work properly.
These cookies are not used for purposes other than those described herein.

6.3 How to manage cookies
You can manage or delete cookies if you wish. You can delete all cookies stored on your computer and configure most web browsers to block cookies. In doing so, however, you may need to manually adjust some preferences each time you visit a site and some services and features may not work.
If you continue without changing your settings, we will assume that you are happy to receive all cookies from this website. If you wish to change your preferences, you can proceed by using the following:
⦁ Some websites provide detailed information about cookies, including AboutCookies.org and AllAboutCookies.org.
⦁ The Internet Advertising Bureau – Your Online Choices – allows you to install cookie disabling on different advertising networks.
⦁ Google has developed a browser add-on that allows users to disable Google Analytics on all sites using this analytics product.
⦁ New technologies such as Mozilla’s “Do not track” allow you to ask sites not to track you.
⦁ Internet Explorer has a feature called Tracking Protection Lists which allows you to upload a list of the sites you want to block.

Privacy Policy last updated: December 20, 2019.